Information for Students for the Pollock Testing Center

Welcome to the Testing Center.

Notifications and Scheduling

If your instructor has scheduled a course exam in the Testing Center, you will receive an email directing you to select a time for your exam. Choose a time that allows you to arrive 30 minutes before your exam so that you are there when check-in begins. Staff cannot let you in late.

• Schedule a time for your exam right away. Popular timeslots fill quickly.
• Choose a time that allows you to arrive 30-minutes before the scheduled exam time.
• All students must arrive at the Testing Center 30-minutes before the scheduled exam time. If you arrive later, there might be too little time to check-in before the exam starts.
• Testing Center staff cannot let you check-in after the scheduled exam start time. You will need to reschedule your exam. Signs are posted with QR codes for the scheduling page.
• Testing Center staff is unable to reschedule your exam for any reason. Please contact your instructor if you have problems with your schedule.
• Testing Center staff will not answer questions about your schedule over the phone.
• Do not delete your scheduled exam. If you need to reschedule your exam, pick a new time. Doing that will remove your previously selected time.

Pollock Testing Center Hours

• The Pollock Testing Center is open:
  • Week 1 and 2: 7:35am to 5pm
  • Week 3 through 15: 7:35am to 11pm
  • Finals week, Monday to Thursday :7:35am to 11pm
  • Finals week, Friday :7:35am to 12pm (noon)

ADA and SDR Accommodations

Students should apply for accommodations through the Student Disability Resources (SDR) office.

Students that have SDR approval for 50% extra-time are welcome to schedule their exams in the Testing Center. Students with other accommodations typically are accommodated in the SDR Exam Center.

Students with extra-time accommodations should never schedule in the last timeslot of the day because the Testing Center closes at 11 pm.

The Pollock Testing Center has height adjustable computer stations but does not have any assistive technology.

Student Conduct

You are expected to follow the University Student Code of Conduct and Academic Integrity Policy, all other university policies and all Testing Center rules and instructions.

If a student is out of compliance with university or Testing Center rules, staff members will notify the instructor, ask the student to leave, and contact the Office of Student Accountability and Conflict Response, when applicable.

Testing Room Rules

• You may only use items specifically allowed by your instructor. All other items must be in a closed bag under your desk.
• Bags must stay closed and placed under the desk.
• No food or drink is allowed in the testing room for any reason. You may have a clear water bottle.
• Smart glasses are not allowed in the testing room; this includes prescription smart glasses.
• No talking in the testing room.
• Stay at your assigned desk, exceptions include:
  • asking for help from staff
  • necessary visits to the restroom

Check-in, Testing, and Check-out

Arrive early. We cannot check you in late.

Before you check-in

• Have your student ID or your phone out.
• Have all allowed items in your hand (not in your backpack or bag). If you forget, please step to the side so other students can continue to check-in. Staff cannot loan you forgotten items.
• Put all other items in a closeable bag, not in your pockets. You may borrow one of our small green or large blue bags. Put the following in your bag:
  • smart watches, silenced, including alarms
  • media players
  • headphones (unless allowed for the exam)

Check-in

After going through the turnstile:

• Tap your student ID or your phone to check-in.
• You will be given a ticket with information about your exam and your seating assignment.
• Put your phone in a zippered part of your bag after being assigned a seat and before entering the testing room.
• You may only take a (clear) bottle of water into the testing room. Any other container must be stored in your bag or left at the front desk. The Testing Center is not responsible for lost, stolen or forgotten items.
• If your instructor allows scratch paper, you will be given a bar-coded sheet at check-in, which is linked to your ID. You may only have one sheet at a time, it may be exchanged for another. Do not fold or crumple the scratch paper because you need to scan it to exit.

In the Testing Room

1. Read your seating assignment and find your assigned seat. Brief directions are printed on the ticket.
2. Place your bag under your seat. You may not open your bag inside the testing room.
3. Login to Windows and wait for Respondus LockDown Browser to open and take you to the Canvas Login.
4. Login to Canvas and find your exam. You will not need your phone for this. If you do, ask the staff for assistance.
5. Check the exam settings (time allowed, headphones working, etc.) before you start your exam.
6. Start your exam.
7. When you are done, end your exam and logout of Canvas and Windows, but leave the computer and monitor on.
8. Gather your belongings and immediately leave the testing room.

Check-out

• If you have scratch paper, scan the sheet at the turnstile. Staff will later verify that we have the sheet. If your sheet is missing, staff will notify your instructor.
• If you did not have scratch paper, use your ID to exit the turnstile.
• If you used one of our bags, please empty it and place the bag in the box near the turnstiles.